House of Stone, Inc

(4.5)
40 reviews

House of Stone, Inc Reviews

House of Stone reviews highlight a generally positive experience across multiple interactions, with customers praising the quality of countertops and installation work, as well as excellent customer service. The company is frequently noted for being responsive and efficient, with fast delivery and installation times mentioned in several accounts. Potential customers can expect professional service across the selection, ordering, and installation process. Common aspects include materials like granite and quartz, along with frequent references to the showroom experience. While no detailed warranties are explicitly mentioned, the focus on quality suggests product durability, though one review briefly mentions granite can scratch but recovers.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz

How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast / Responsive

📝What are common complaints?

Inaccuracies in drawings or quotes (e.g., incorrect stain description, measurement errors, or dimension concerns),Delayed or unsatisfactory responses in communication (e.g., slow email reply, issue resolution)

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Excellent

💰What about pricing?

Generally positive, with customers noting higher costs compared to competitors but valuing the service and quality experience.

🔧Any care tips mentioned?

Test granite with vinegar to check if it will scratch (implying caution)

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