K B Tops Inc

(4.2)
31 reviews

K B Tops Inc Reviews

Customer reviews for this countertop supplier highlight a mix of positive and negative experiences, offering insights into product quality, customer service, pricing, and reliability. Potential customers can expect high-quality installations and materials like laminate and custom finishes, with timely service often praised. However, some critiques include issues with customer service, workmanship, and response times, suggesting that while the business has strengths, there have been notable failures in meeting expectations. Overall, the feedback indicates that quality is generally good but depends on specific interactions and orders, with a focus on customized solutions and efficient turnaround.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Laminate,Wood tones,Butcher block,Custom finishes

How is the quality rated?

Good

⏱️What is the typical response time?

Typically fast when promised, with delivery and installation met on schedule in many cases, but some issues reported with delayed responses.

📝What are common complaints?

Customer service perceived as arrogant or unhelpful,Poor workmanship or installation quality,Lack of responsiveness or slow service

🛡️What warranties are offered?

No specific warranties mentioned in the reviews.

👥How is customer service rated?

Good

💰What about pricing?

Generally positive, with comments on reasonable and great prices, though one review noted high costs and poor value.

🔧Any care tips mentioned?

No maintenance or care tips were provided in any of the reviews.

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