PA Home Supply
2035 Washington Ave, Philadelphia, PA 19146, USA
Kitchen & Bath Wholesalers Reviews
The reviews present a mixed but often positive picture of the business. While praising the quality of products (marble, quartz, quartzite, quartz, solid surface, wood/composite), the professionalism and responsiveness of some staff members (particularly Javier Gonzalez, Ben, Alan), and the quality of installation, recurring themes include delays or communication issues and significant customer dissatisfaction linked to Allen, the owner's son.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
marble,quartz,quartzite,quartz,solid surface,wood/composite
How is the quality rated?
Mixed: Most reviews praise the quality, installation, and design services as excellent or good, although a few mention issues like material discrepancies and delivery problems for specific jobs.
What is the typical response time?
Most reviews mention quick response times (described as prompt and enthusiastic). However, a few cite delays in project completion and communication.
What are common complaints?
Pricing issues (higher than expected, cost overruns, misleading communication regarding prices),Installation delays or slow project completion,Communication breakdowns,Issues related to staff members, particularly negative experiences linked to 'Allen'
What warranties are offered?
Unknown
How is customer service rated?
Mixed: Many reviews highly praise specific staff members for excellent customer service (professional, responsive, patient, friendly). However, the reviews also explicitly name a negative experience linked to an individual (Allen) and general comments hint at potential inconsistencies in service.
What about pricing?
Reviews offer conflicting views: some find pricing reasonable or fair value, others report consistently high prices, cost overruns, and instances of misleading communication.
Any care tips mentioned?
Unknown
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