Luxus Marble & Granite

(4.3)
63 reviews
+1 401-709-2356

Luxus Marble & Granite Reviews

Across the majority of positive reviews for Luxus Marble & Granite, customers commend the company's customer service, particularly highlighting staff members like Hillary, Adriane, Hilari, Kristen, Adrienne, Adriane, and Lori. Turnaround times like templating and installation are frequently described as fast, efficient, and seamless, while workmanship and the quality of the countertops are repeatedly praised as excellent. One outlier negative review urges caution regarding customer service interactions in the office, advising potential customers to speak with the owner.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Marble,Quartz,Quartzite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally prompt (mentioning efficient turnarounds and installation, though specific timeframes like 'a week and a half early' or similar detail speed are less common but positive)

📝What are common complaints?

Difficulty scheduling template/appointments was noted by one reviewer after the initial positive warehouse/selection experience stopped.,A single minor chipping issue was mentioned during installation, repaired satisfactorily by the company.

🛡️What warranties are offered?

Installation chip repair was mentioned, implying associated guarantees or service for minor imperfections.,No specific, explicit warranty duration guarantee was universal across all reviews detailing this aspect.

👥How is customer service rated?

Excellent

💰What about pricing?

Described as 'competitive', 'good price point', and delivering 'value' or 'excellent service'.

🔧Any care tips mentioned?

No comprehensive care instructions for specific countertop types were provided in the collected reviews.

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