City Countertops
1133 Broadway, New York, NY 10010, USA
Manhattan Center for Kitchen and Bath Reviews
Customer reviews for MCKB, while highlighting positive experiences with design consultants like Celia Reiss and satisfaction with renovation quality and service, contrast sharply with negative experiences involving missed follow-ups, appointment scheduling delays, perceived overcharging, and poor customer service incidents. The business is noted for offering high-end customization and design services, utilizing premium materials such as marble.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
None identified as being constantly recommended or featured, though marble is mentioned in one context.
How is the quality rated?
Mixed reviews
What is the typical response time?
Mixed reviews (prompt feedback mentioned by Celia Reiss, service forgotten mentioned by one reviewer).
What are common complaints?
Primarily complaints regarding costs. One review cites being 'over-charged'. Another mentions Sol allegedly ripping off the customer. No other widespread material complaints are evident.
What warranties are offered?
No specific warranty mentioned in the reviews, though product installation quality is discussed.
How is customer service rated?
Mixed reviews
What about pricing?
Primarily negative feedback regarding pricing/fees. Multiple reviews mention feeling "over-charged" or "over-charging". One review highlights dissatisfaction with purchasing cabinets from them.
Any care tips mentioned?
No maintenance or care tips are mentioned in the reviews.
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