Manhattan Laminates

(4)
35 reviews

Manhattan Laminates Reviews

Customer reviews for this countertop supplier business show a mixed history, with positive remarks from customers praising helpful staff, professional demeanor, friendly service, and a good selection of in-stock materials such as laminates and finishing options, alongside some testimonials noting fair pricing. However, critical feedback highlights a decline in customer service quality over time, including reports of unprofessional interactions, ordering errors, faulty product deliveries, inadequate handling of returns or warranties, and lack of proper greeting or attention to customers in certain instances. Potential customers can expect timely assistance from customer-facing staff in some cases, but specifics on product quality, warranties, or care instructions are not uniformly covered across reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

White Prefinished Plywood,White Maple,Laminate

How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Poor customer service attitude (e.g., lack of greeting or disinterest),Ordering errors (e.g., incorrect material selected without customer knowledge),Shoddy product or installation quality (including faulty deliveries),Issues with returns or warranties (e.g., refusal to process returns),Inconsistent greeting or poor initial customer interaction

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Fair

💰What about pricing?

Good

🔧Any care tips mentioned?

No specific care tips mentioned in the reviews

Other Countertop Providers in New York