MSI Los Angeles

(3.9)
63 reviews

MSI Los Angeles Reviews

The main MSI business appears to offer a range of selection options (granite, quartz, tile) and showroom experiences, but the quality and customer service experiences among reviews are highly mixed; some praise knowledgeable staff and good service, while others report suspicions of fraud, poor performance, negative response times, and potentially even substandard products.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite, quartz, tile

How is the quality rated?

Unknown

⏱️What is the typical response time?

Negative reviews mention very slow or non-existent helpful response times.

📝What are common complaints?

Deception/fraudulent activity, poor customer service, issues with response time, potentially fake products or insufficient information at the time of ordering.

🛡️What warranties are offered?

Possibly an installation guarantee policy or similar, but no specific details were provided in the reviews that pertain to this information.

👥How is customer service rated?

Unknown

💰What about pricing?

Expensive customer service (referring to service calls) has been called out.

🔧Any care tips mentioned?

One review mentions care requirements for granite.

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