MSI Portland

(4.4)
40 reviews

MSI Portland Reviews

Overall, the reviews highlight a positive customer experience with the business, particularly praising its wide inventory, friendly and knowledgeable staff, and variety of slab options for countertops and flooring. Customers frequently compliment the showroom quality and selection, as well as the helpful and patient service provided. Some aspects mentioned include pricing tiers that can make budgeting challenging without specific quotes, occasional issues with delayed pricing, and limited options for certain specific products like Arterra hardscape pavers. One review raised a concern about a specific staff member denying entry after hours despite advertised closing times, which was described as poor customer service. The business also sells Everlife LVT flooring. Overall, potential customers can expect a large selection, high-quality products, knowledgeable staff, and generous samples, though there may be some constraints with pricing transparency and specific product availability.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,Everlife LVT flooring,Arterra hardscape pavers

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Lack of specific pricing (only tiered pricing),Potential denial of entry despite advertised hours (Natalie),Experience selling materials before trusting a hold (unspecified staff member)

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing tiers are mentioned as making budgeting slightly difficult and lacking transparency, though overall value is often appreciated despite this.

🔧Any care tips mentioned?

Unknown

Other Countertop Providers in Portland