Friend's Custom Granite
6225 Banner Rd, El Reno, OK 73036, USA
Natural Stone Design LLC Reviews
Customer reviews for Natural Stone Design highlight exceptional service and installation experiences, particularly praising the work of installers Nicholas and Decker across various projects. High-quality countertops (including quartz, granite, and other types) and professional installation are frequently mentioned, contributing to positive customer satisfaction. The reviews also note good communication, timely execution, a wide selection of materials, and valuable maintenance advice. One mention stands out for the closure of a store location in Park City near a specific timeframe. An isolated negative experience regarding rudeness was not representative of the majority feedback.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
quartz,granite,stone
How is the quality rated?
Generally Excellent
What is the typical response time?
Tight deadlines and fast turnaround are mentioned multiple times, but specific average times are not provided in the reviews.
What are common complaints?
Edge sealing adequately is occasionally mentioned as an area needing attention, Poor installation is not mentioned in the positive reviews.,The closure of a store location in Park City seems to be the only specific complaint about the business itself, though pricing is acknowledged with gratitude but not highly debated as mentioned in the multi-use customer's comments. One review contains a negative anecdote about rudeness during a store visit, but it was not part of a trend regarding potential customers.
What warranties are offered?
The reviews do not provide any explicit information about warranties offered by the company.
How is customer service rated?
Excellent
What about pricing?
Customers generally receive the countertops 'as quickly as possible' and express gratitude for the effort 'grateful' for speed. One long-term customer mentions 'very fair pricing' and the ability to buy 'by the linear foot', suggesting satisfactory pricing and good value for money.
Any care tips mentioned?
For natural stone (granite mentioned), advice to apply sealer is explicitly given. Recommendations against using abrasive pads and harsh chemicals are noted.
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