Crosscut Hardwoods
3065 NW Front Ave, Portland, OR 97210, USA
Surface Masters Reviews
Customer reviews for this countertop supplier include both positive and negative feedback. Some customers report a positive experience with reliable on-time service and quality work, particularly mentioning handling last-minute requests effectively. Other reviews indicate challenges including delayed responses, struggles to reach someone who would return calls, poor customer service experiences with rude interactions, and difficulties with the business's transparency regarding its location and availability for estimates. Pricing or value for money is not specifically mentioned in these reviews.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Unknown
How is the quality rated?
Unknown
What is the typical response time?
Varies; delayed responses and estimates noted in one review, timely service mentioned in another but specific timeframes not consistently provided.
What are common complaints?
Struggles reaching sales or customer service, perceived poor customer service interactions (rude staff), delayed responses for estimates or service, business transparency issues (difficulty providing location information).
What warranties are offered?
Unknown
How is customer service rated?
Unknown (Poor customer service explicitly mentioned in one review).
What about pricing?
Unknown
Any care tips mentioned?
Unknown
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