
Summit Marble & Cabinet
1713 Rogers Ave, San Jose, CA 95112, USA
Customer reviews reflect a mix of positive and negative experiences for United Marble Granite. Many customers praise the quality of both the countertops chosen (particularly quartz, granite, and Calacatta gold), the professionalism, and the careful execution of installation, especially regarding matching and seams. Service is frequently described as friendly and helpful, sometimes excelling despite minor delays. However, some customers report significant issues with delivery times (notably common for quartz, often longer than promised), communication failures (lost contact information, unexplained excuses), and unsatisfactory work from specific installers, including one instance where the crew abandoned the job. While some mention warranties, the specifics were less consistently detailed. Although pricing is noted as affordable by one customer, direct comparison to value for money was not consistently reported.
Quartz,Granite,Calacatta Gold (a marble type/gamma),Indian Black Granite (molpatna granite),No specific synthetic material beyond 'Quartz' was distinctly common unless the review mentioned a specific brand or type
Excellent
Generally prompt for customer interactions (e.g., handling late arrivals). However, actual delivery times for materials, particularly custom quartz, can be quite variable and sometimes exceed standard expectations (noted examples: 6+ weeks).
Delays in delivery of countertops, especially custom quartz,Issues with installer behavior (rude, unprofessional, abandoning job),Communication problems (losing contact, excuses for delays, unavailability despite promises),Installation crews arriving unprepared or making errors (e.g., leaving debris, requiring touch-ups)
Multiple reviews mention the use of high-quality, durable materials, often implied warranties from the supplier itself.,Some reviews specifically referenced 'lifetime warranties' (priced accordingly), most commonly mentioned for quartz, though specifics were less detailed overall.
Good
One satisfied customer mentioned being 'affordable', but no explicit feedback regarding value for money relative to quality, installation, or comparisons to other potential suppliers was systematically reported.
In the context of Indian Black Granite (saler), avoidance of acidic substances was mentioned.

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