
Status Granite LLC
6207 Bartmer Ave, St. Louis, MO 63130, USA
Customer reviews for Arch City Granite highlight a mix of positive and negative experiences, primarily centering on their selection of materials, fabrication capabilities, pricing, and customer service. Potential customers note the company's extensive inventory and competitive pricing as significant draws, with many expressing satisfaction with the quality of the installations performed by their team after careful measurement. However, several reviews flag quality control issues, particularly concerning measurement accuracy, which led to discrepancies in the final product. Customer service is frequently recommended as excellent, though one explicit complaint mentions a negative owner experience.
granite (River Bordeaux, Blue Pearl),marble,granite (mixed, e.g., Brazilian, Blue Pearl mentioned in selection),Blanco (specific sink material),River Bordeaux (customer service example)
Good
Varies by project demands (potential delays during high season noted)
Measurement or production errors (e.g., cuts not accurate, material cut too wide by laser measurement, layout/fit issues on installation in one instance)
Mention of a potential guarantee on fabrication accuracy (from one review discussing a fabrication error resolution attempt),No specific warranties detailed beyond implied satisfaction in most positive reviews
Excellent
Generally considered competitive and high-value; some reviews explicitly mention "best price", "low pressure", "competitive", or "great pricing". No reviews raised concerns primarily about price being unduly expensive.
Care instructions were provided by a sales associate related to the specific finishes chosen (like Blanco finish for sink, type not specified for countertops). Generally unspecified.

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