Blue Galaxy Marble & Granite

(4.3)

99 reviews

Blue Galaxy Marble & Granite Reviews

Reviews for Blue Galaxy Marble and Granite contain both strong positive experiences regarding product quality, installation, customer service, and competitive pricing, as well as significant red flags including alleged scams, service disruptions, installation errors, and unprofessional conduct as alleged by some former clients. The business is noted for using quartz and granite materials.

Summarized by Grok

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🌳What countertop materials are commonly used?

Quartz,Granite

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Very poor response times were reported (months without contact) alongside generally positive experiences with speed of service/turnaround.

📝What are common complaints?

Scams related to deposits (charging upfront without follow-through or reneging after collecting deposit),Fabrication and installation errors (e.g., stones cut incorrectly, countertops not balanced, sink falling off),Broker-level incompetence and dishonesty,Major service disruptions (company appearing to disappear),Inconsistent quality (potential performance vs. estimate issues despite positive reviews)

🛡️What warranties are offered?

👥How is customer service rated?

Unknown

💰What about pricing?

Pricing is described as 'reasonable', 'cheap', and 'competitive', but expressed 'shock' over an alleged $3500 deposit scam.

🔧Any care tips mentioned?

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