de la tierra, inc.

(5)
22 reviews
+1 503-720-6127

de la tierra, inc. Reviews

Customer reviews for De La Tierra highlight a consistent pattern of positive experiences centered on their countertop fabrication and installation services. Potential customers receive overwhelmingly positive feedback regarding the quality of the countertops, the professionalism and skill of Michael and Aurora, the responsiveness throughout the process, and the overall customer experience. Numerous reviews express high satisfaction with the final product, including granite, soapstone, marble, and quartz countertops, and commend the company's craftsmanship and customer service. One review mentions receiving quotes, with a spokesperson finding the pricing competitive and noting one other company offered higher prices.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Countertops mentioned or recommended include granite, soapstone, marble, and quartz.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown (reviews focus on responsiveness to questions and scheduling, but no specific time frame is provided)

📝What are common complaints?

Apparent issues raised are minimal; one review references an isolated incident concerning extended scheduling of a small job after an initial disconnect with another party.

🛡️What warranties are offered?

De La Tierra is noted to offer a lifetime or extended warranty for the products.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers receive feedback that the pricing was competitive or lower (comparing to Precision countertops mentioned in one review), with one potential buyer noting they would seek the lowest bid.

🔧Any care tips mentioned?

For soapstone countertops, customers are advised to treat them as soft and porous, requiring sealing (though no detailed process is provided).

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