Detroit Stone & Tile Inc

(4.7)
56 reviews

Detroit Stone & Tile Inc Reviews

Reviews indicate frequent positive experiences with the company, highlighting professional staff (like Maria, Remus, Cheri), efficient service (including completed projects within weeks), good installation quality, helpful customer service, and customer loyalty. Common products mentioned include quartz and granite. DIY installation and connecting customers with other locations are noted. Several instances of customer service advice (like asking for Maria or specific team members, or contacting for repair info) appear. Potential customers are advised about potential warranty details and recommended maintenance.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Highly efficient; some projects completed in 2 weeks, measurements scheduled around vacations.

📝What are common complaints?

Follow-up support may be difficult for customers with full-time jobs,DIY installation options were offered for distant locations

🛡️What warranties are offered?

No specific warranties guaranteed in all reviews, but some mention implied or standard practices like repair connections for distant locations, mixing epoxy, and loaning tools for DIY installations

👥How is customer service rated?

Excellent

💰What about pricing?

No explicit pricing feedback given in the reviews; focus is on service and quality

🔧Any care tips mentioned?

Cementitious splashbacks were mentioned

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