Distinctive Marble & Granite

(4.9)

1097 reviews

Distinctive Marble & Granite Reviews

Customer reviews for Distinctive Marble & Granite (DMG) highlight consistently positive experiences with sales and installation staff, particularly mentioning individuals such as Jason, Ashley, Matt N., and Lauren. The company is praised for excellent customer service, professionalism, responsive communication, and the quality of both their products and installation work. Specific materials frequently mentioned or recommended include granite, quartz, quartzite, and marble. The process from selection to installation is described as smooth and efficient. DMG emphasizes handling unique scenarios like sourcing specific materials and accommodating installation challenges. Positive feedback on pricing and value for money is common, as well as reminders about proper care for natural stone countertops.

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🌳What countertop materials are commonly used?

granite,quartz,quartzite,marble

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Not specified in the provided reviews (Email responsiveness is implied but timing isn't given)

📝What are common complaints?

Overall sentiment is highly positive, making it difficult to identify a widespread common complaint. Potential minor mention is made of 'bickering' among installers in one instance, but no significant issues or pattern were clearly articulated in favor of complaints.

🛡️What warranties are offered?

No specific details or mentions of warranties (product or installation) are present in the provided reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Favorable feedback regarding pricing. Customers have described the prices as 'great', 'better than what I was planning for', and consistent with 'great value for money'.

🔧Any care tips mentioned?

Care instructions for natural stone (marble/granite) were mentioned in two separate reviews, emphasizing the need for sealing.

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