Elegant Quartz, Granite and Marble

(4.3)
18 reviews

Elegant Quartz, Granite and Marble Reviews

The reviews reflect predominantly positive experiences with the countertop supplier. Customers praise the knowledgeable staff, wide selection (particularly of quartz options), quality of materials and installation, and efficient service including quick turnaround times and responsive customer service. Dion and his team are frequently mentioned as helpful and reliable. However, a few reviews mention isolated issues, including delayed or slow service (one instance not showing up as scheduled), mismatched samples, and an installation error placing a seam where it wasn't recommended.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz is frequently mentioned across reviews.

How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally fast response times and turnarounds are reported, although one instance mentioned slow service.

📝What are common complaints?

Mismatched samples, scheduling issues (failed appointment), and errors during installation (e.g., placement of seam) have been mentioned.

🛡️What warranties are offered?

Reviews mention manufacturer warranties for the quartz material, but details of any specific supplier warranties or guarantees provided by the company are not consistently detailed in the comments.

👥How is customer service rated?

Excellent

💰What about pricing?

Generally perceived as fair value. Several reviews note it's not the cheapest, but pricing usually aligns as expected, falling somewhere between moderate and good value.

🔧Any care tips mentioned?

General care instructions to follow manufacturer guidelines are mentioned briefly; no specific detailed tips are provided across multiple reviews.

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