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Empire Marble & Granite

(5)
190 reviews
+1 347-498-1440

Empire Marble & Granite Reviews

Customer reviews for Empire Marble & Granite are predominantly positive. The majority of reviews praise the company for outstanding customer service and professional staff (mentioning Jimmy, Fabjola, Robert, Lola, Roberto, Fabiola, Jimmy, Fabjola, Fabjola, Jimmy, Jimmy). They emphasize smooth communication, timely service, and excellent installation quality. The business is frequently recommended. Key materials mentioned include marble, granite, and quartz (with MSI being a featured supplier). Positive remarks often highlight the quality and beauty of the finished countertops without explicit negative feedback.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

marble,granite,quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Experienced fast response times for project coordination (quotes, appointments) or prompt issue resolution (e.g., cleaning advice).

📝What are common complaints?

None mentioned in the positive reviews. Businesses often receive both praise and criticism, but all reviewed experiences at this Empire Marble & Granite location were positive based on the provided text.

🛡️What warranties are offered?

Installation, product defects, cleaning instructions (e.g., advice on cleaning marble),Multiple reviews mentioned MSI as a supplier that comes with its own guarantees (Moreira Companies warranty).

👥How is customer service rated?

Excellent

💰What about pricing?

Compared favorably with other options,Described as affordable, good value, or fair-priced, suggesting good value for money.,Strong emphasis on excellent service combined with reasonable pricing.

🔧Any care tips mentioned?

Marble tops were specifically advised to be cleaned using basic household cleaners or ammonia-based solutions to avoid damage.

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