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Granite Pro

(4)
25 reviews
+1 702-609-3300

Granite Pro Reviews

Customer reviews for this countertop supplier highlight a mix of positive and negative experiences. The business generally receives praise for professional service, high-quality workmanship, knowledgeable staff, desirable pricing, and timely project completion. However, some reviews mention concerns such as variable pricing (quotes fluctuating) and, in rare cases, communication or project delivery issues. Overall, the business appears to be well-regarded for installation and customer interactions, but potential customers should be aware of the potential for inconsistent pricing and isolated service disruptions.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartz,Marble

⭐How is the quality rated?

Good

⏱️What is the typical response time?

The reviews describe typical project turnarounds as quick or prompt, with some mentioning delays; no specific average response time was detailed, but instances of delays or extended lead times (e.g., 3 weeks for fabrication) were noted.

📝What are common complaints?

Poor or inconsistent pricing/expenses (quotes varying, unexpected cost increases),Issues or problems with installation (e.g., scratched materials)

🛡️What warranties are offered?

Not explicitly detailed in the reviews, however, one point-of-sale system user mentioned a guarantee where a minor issue was fixed within one day (no warranty mentioned), indicating some form of service assurance/potential guarantee is implied

👥How is customer service rated?

Good

💰What about pricing?

Potential customers received positive feedback regarding great deals, fair pricing, and the value for money associated with the service and materials. Some reviews mention receiving multiple quotes from other companies that were significantly higher, suggesting this business may offer competitive pricing or specific value. However, a few reviews detail high expenses or inconsistent quotes within the same business.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops were mentioned in any reviews.

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