Granite Transformations of Kansas City

(4.8)

325 reviews

Granite Transformations of Kansas City Reviews

Customer reviews for Granite Transformation consistently highlight positive experiences across multiple projects, primarily involving kitchen and bathroom countertops and backsplashes. Laura, identified as the key designer/consultant, receives praise for her helpfulness, expertise in material selection, proactive communication, and preparation. Professionalism and efficiency among the installation team are frequently commended, with custom-fit work being noted. Several reviews mention high quality of materials and workmanship, excellent installation (including thorough cleanup), and appreciative comments about customer service. The company's warranties and a 15-year guarantee on products are referenced as part of the level of service.

Summarized by Grok

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🌳What countertop materials are commonly used?

Granite,Concrete,Quartz (assumed/implied quartz ceramica from reviews mentioning design advisor),Other stone and quartz materials as per selection

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Excellent (Laura often responds promptly/visits same day, installers complete work efficiently and quickly)

📝What are common complaints?

Unknown. No significant recurring issues or complaints were explicitly mentioned in these reviews.

🛡️What warranties are offered?

15-Year Lifetime Guarantee on Product Quality (explicitly mentioned by Laura),Guarantee on Installation (assumed/implied by the thoroughness and mention of it)

👥How is customer service rated?

Excellent

💰What about pricing?

Generally positive, with customers expressing that the investment was worth it (e.g., loved the products), meeting expectations for customization and quality, and price being perceived as a balance based on quality (acknowledged as higher than DIY but justified by the service/outcome).

🔧Any care tips mentioned?

Yes, 'Care and Cleaning information was left with the customer' and 'They even have care instructions for granite' (exposed granite specifically).

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