KB Surfaces

(3.9)
22 reviews

KB Surfaces Reviews

The reviews for this countertop supplier business present a mixed picture. On the positive side, some customers report positive experiences with the selection of materials like stone (granite and marble) and solid surface, ease of customer service, helpfulness, and the quality of the showroom or shop. The business is noted to manufacture its own products for kitchens, offices, and wooden furniture. However, there are significant negative aspects. Multiple reviews mention serious issues or failures, particularly concerning installation quality (incorrect cuts, structural failure). Some customers faced scheduling and installation problems that required resolution from management, while others felt the business did not adequately stand behind its products. Overall, the performance and customer experience appear inconsistent based on the provided feedback.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,wood,solid surface

How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Installation issues (wrong cuts, errors accommodating fixtures like sink/dishwasher, structural failure),Failure to address problems adequately initially,Products chipping, cracking, or failing over time

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Unknown

💰What about pricing?

Unknown

🔧Any care tips mentioned?

Unknown

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