Let’s Get Stone’d Marble and Granite

(4.6)
164 reviews

Let’s Get Stone’d Marble and Granite Reviews

The reviews highlight a generally positive customer experience primarily focused on granite and marble countertops but also mention Dekton and quartzite. Customers consistently praise the knowledge of staff (like Sarah and Susan/Kyria/Kirk), user-friendly service, knowledgeable consultations, timely execution, high-quality workmanship, and competitive pricing. While no specific pricing details are universally agreed upon, general impressions are favorable, with mention of solid options and competitive quotes. Installation teams are often noted as professional, quick, and detail-oriented. One review mentions a minor hiccup with a supplier issue, but the company handled it well, and the overall satisfaction with product and service remains high, including strong warranties offered.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,dekont,quarzite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Not explicitly quantified, but mentioned frequently as 'quick' or 'timely'; one customer noted a one-hour initial consultation, others praised speed of renovation.

📝What are common complaints?

No significant internal company-wide complaints are detailed across multiple reviews. One example mentions a supply chain issue with a specific supplier, but the company handled the deposit case.,Some general customer inconvenience due to initial reluctance to provide a non-standard piece was noted, but resolved request was honored.

🛡️What warranties are offered?

Decent selection noted; one review specifically mentions a satisfaction guarantee via credit card retainer used for templating; Dekton likely comes with a manufacturer's guarantee.

👥How is customer service rated?

Excellent

💰What about pricing?

Described as 'price competitive', 'good', 'solid options', 'fantastic'. One review mentions competitive pricing from sales compared to others, but no explicit negative comments on price and value for money are widespread.

🔧Any care tips mentioned?

Installation teams sometimes provided guidance, such as waiting until appliances are in place before installing the countertop (especially vitrified stone) and recommending verification of grout color with samples on actual appliances.

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