MSI San Antonio
17670 Four Oaks Ln Suite 100, Schertz, TX 78154, USA
MGI Granite Reviews
Customer reviews for MGI Granite are mixed, with frequent positive mentions of professional service, fast installation, high-quality workmanship, reasonable pricing, and positive customer interactions. The business is noted for installing quartz and granite countertops. However, some reviews highlight issues with project delays, poor communication from specific staff members, and overall poor service experiences. Quality and customer service ratings appear inconsistent across feedback, with some finding value in their services while others encountered significant problems.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Quartz,Granite
How is the quality rated?
Varying Feedback (Some reviews rate quality as Excellent, others as Poor or Fair)
What is the typical response time?
Generally favorable, with reviews praising fast responses. Some negative experiences related to project delays, but no specific average response times were quantified in the reviews.
What are common complaints?
Poor communication from staff,Project delays and extended timelines impacting the overall process,Issues with installation quality being described as 'poor',Unprofessional service experiences
What warranties are offered?
No specific details were universally provided. One review mentions a guarantee on workmanship, but it is not explicitly stated as a warranty in all cases, and widespread warranty information was not mentioned
How is customer service rated?
Varying Feedback (Some reviews rate customer service as Excellent, others as Fair or Poor)
What about pricing?
Generally favorable, with multiple reviews highlighting that MGI Granite offered competitive, reasonable, or cheaper pricing compared to other companies or big-box stores. However, discrepancies were acknowledged, and service costs were sometimes only described as 'reasonable' without explicit comparisons.
Any care tips mentioned?
Applicable care tips for quartz countertops were mentioned by one reviewer.
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