PA Home Supply
2035 Washington Ave, Philadelphia, PA 19146, USA
RoseStone Kitchen | Granite, Marble & Quartz Countertops Reviews
Customer reviews for this countertop supplier indicate a mix of positive and negative experiences. Potential customers may find the typical process reasonably efficient, with most installations completed within a week. Granite and quartz are frequently listed as popular choices. The quality of work appears mixed, with some praising excellent results and others citing major issues with installation and materials. Customer service is often highlighted, though communication problems have been reported in some negative reviews. Pricing is frequently noted as competitive or unbeatable. Complaints relate to poor workmanship, material discrepancies, warranty confusion, and unprofessional behavior in isolated cases.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartz,marble,onyx
How is the quality rated?
Good (Generally positive; however, reviews noted poor quality and workmanship in some specific instances)
What is the typical response time?
Installation is often completed within a week, but delays and poor communication impacting response/experience have been reported. Response time is not explicitly detailed, but service calls appear to be handled for the positive experiences.
What are common complaints?
Poor quality of work (poorly installed countertops, paint job issues),Material discrepancies (incorrect material delivered),Poor communication,Installation issues (placement errors like being crooked),Warranty confusion/uncertainty,Unprofessionalism or issues related to the company owner in specific cases
What warranties are offered?
None explicitly mentioned in the reviews. Some owners are noted without providing warranty details.
How is customer service rated?
Good (Owners and staff praised for being knowledgeable, friendly, helpful, and professional in most reviews, but communication failures were also reported in negative accounts)
What about pricing?
Pricing is frequently described as competitive, unbeatable, reasonable, or low, suggesting good value for money. A specific complaint mentions being overcharged by other vendors for a small job though Rosestone provided a reasonable price.
Any care tips mentioned?
No care or maintenance tips were mentioned in the collected reviews.
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