Midwest Supply Store
810 W 2500 S, South Salt Lake, UT 84119, USA
Stone Depot Reviews
The reviews for Stone Depot present a mixed picture. On the positive side, customers frequently praise the quality of their countertops (particularly granite, marble, and quartz), professional and friendly staff, quick and efficient installation services (completion times ranging from one week to a few days), responsive customer service, competitive or fair pricing, and the inclusion of warranties or guarantees (such as lifetime warranties or one-year guarantees). Potential customers should be aware of the range of experiences available; while many are highly satisfied with their service and product quality, a few have reported issues related to staff behavior, potential contract problems, and mistakes or errors in work.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Quartz,Granite,Marble
How is the quality rated?
Excellent
What is the typical response time?
Unknown (specific averages not consistently documented, though many mention quick or prompt service, completion within a week)
What are common complaints?
Dishonesty,Broken contracts,Poor workmanship (e.g., mistakes not promptly addressed),Rudeness or unprofessional staff behavior,Staff not adhering to scheduled timelines or commitments
What warranties are offered?
Lifetime warranty (mentioned for granite, marble),10-year warranty (mentioned for quartz),One-year warranty (mentioned),Explain different options (less of a warranty, more of a selling point)
How is customer service rated?
Unknown (reviews include highly positive feedback on service and mixed reviews regarding customer care, particularly concerning staff behavior and contract adherence)
What about pricing?
Positive reviews often describe the pricing as fair, competitive, or less than advertised elsewhere. Negative reviews do not specifically address pricing, but mention issues with work quality that were costly due to breakdowns despite appearing good initially, suggesting problems existed even at competitive prices.
Any care tips mentioned?
Positive reviews do include care or maintenance tips for the countertops. The specific tips mentioned in these reviews are: These reviews do not specifically mention detailed care or maintenance tips beyond general installation praise and experiences.
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