Stone Systems LLC

(4.9)
53 reviews

Stone Systems LLC Reviews

Customer reviews for Stone Systems primarily praise its knowledgeable staff, vast selection of materials (especially quartz, granite, porcelain, and various tiles, including large slabs and pre-fabricated countertops), and generally positive customer service experiences, with several reviewers highlighting exceptional sales representatives. Installation quality appears to be well-received, although one review mentions an initial defect and subsequent resolution. Pricing is viewed mixedly, with some finding it fair and others perceiving it as high. The delivery process has received criticism in a few instances, particularly regarding samples being delayed. Overall, there is a strong positive sentiment towards the product selection and staff knowledge, but concerns about pricing and delivery logistics are occasionally noted.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite,Porcelain,Tile,Slabs,Prefabricated Countertops

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown (not consistently specified)

📝What are common complaints?

High pricing or cost of products,Delays in sending product samples,Product damage upon initial delivery

🛡️What warranties are offered?

10-year warranty mentioned for quartz countertops

👥How is customer service rated?

Excellent

💰What about pricing?

Generally perceived as fair by some reviewers; others found it high but justified by selection or service quality

🔧Any care tips mentioned?

Unknown (not mentioned in the provided reviews)

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