The Granite Guy

(4.8)

266 reviews

The Granite Guy Reviews

Customer reviews for 'The Granite Guy' are predominantly positive. The business appears to excel in customer service and installation quality, with employees frequently praised by customers by name for being helpful, patient, knowledgeable, and professional. Many reviews highlight the beauty and quality of the countertops, as well as value for money, with one review mentioning a lower price compared to competitors. Potential customers are advised that while specific materials beyond broad categories (quartz, granite) or detailed warranties are not consistently emphasized in positive reviews, the overall experience, product quality, and installation are highly regarded. One isolated negative review mentions minor product imperfection but credits the company for handling it well.

Summarized by Grok

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🌳What countertop materials are commonly used?

quartz,granite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Not explicitly mentioned for positive reviews, one review mentioned a two-week turnaround for installation; generally implies timely completion based on satisfied customers.

📝What are common complaints?

One review mentioned minor issues with edge polishing, which the company resolved satisfactorily.

🛡️What warranties are offered?

No specific warranty terms are detailed in the reviews, although the search for 'high quality' pieces and handling of a minor defect imply a level of guarantee or recourse is available.

👥How is customer service rated?

Excellent

💰What about pricing?

Generally positive; one review explicitly states they received a 45% lower quote than competitors, another implies value for money without pushing customers.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are mentioned in the reviews.

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