World Stone Group

(4.2)

60 reviews

World Stone Group Reviews

Customer reviews for World Stone Group predominantly positive. Over 15 reviews analyzed, the majority highlight excellent customer service (especially from Trent and the team), high-quality countertops, exceptional installation, professional staff, and competitive pricing. Potential customers should be aware of isolated negative experiences involving communication breakdowns or installation errors, but these appear to be exceptions rather than the norm.

Summarized by Grok

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🌳What countertop materials are commonly used?

quartz,granite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally fast quote and order processing mentioned across reviews, though some note general timeliness in scheduling. Negative reviews mention communication breakdowns which could impact perception of *overall* responsiveness but not necessarily speed when contact is maintained.

📝What are common complaints?

Communication breakdowns (failure to return calls, lost orders in one case),Installation errors (sink support not used in one instance)

🛡️What warranties are offered?

Lifetime warranty for the quartz countertops,Lifetime warranty for the granite countertops,Satisfaction guarantee applicable to selections made

👥How is customer service rated?

Excellent

💰What about pricing?

Consistently positive feedback regarding reasonable prices, competitive pricing, and value for money across multiple projects in some reviews.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops were explicitly mentioned in the compiled reviews.

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