Alb Granite

(4)

48 reviews

Alb Granite Reviews

Customer reviews for Alb Granite vary, with some praising the range of materials, helpful staff, and competitive pricing, as well as highlighting high-quality installations. However, negative reviews express concerns about delayed service, installation errors, issues with product fulfillment, and inconsistent customer service support. Overall, the feedback reflects a mixed experience with notable positives in certain areas and significant drawbacks reported by others.

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🌳What countertop materials are commonly used?

Granite,Quartz,Marble

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Positive reviews indicate timely processes, but negative reviews mention prolonged delays, including wait times of up to two weeks for installation or materials, which impacted overall customer satisfaction.

📝What are common complaints?

Installation errors (e.g., wrong products ordered, size mistakes, mismatched features or corners),Poor communication and negative customer service interactions,Order fulfillment failures, including delays and unprofessional handling, leading to project setbacks

🛡️What warranties are offered?

Warranties or guarantees are not explicitly mentioned in the reviews; however, some customers reported issues being raised with them after problems arose, though no details on warranty terms were provided.

👥How is customer service rated?

Fair

💰What about pricing?

Customers frequently mention receiving competitive pricing as a key positive, with several reviewers questioning the advertised low prices and citing instances where price adjustments occurred or additional costs were suggested mid-process to potentially upsell products.

🔧Any care tips mentioned?

No specific care tips or maintenance advice for countertops were mentioned in the reviews.

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