Columbia River Floor Covering Inc.

(4.4)
49 reviews
+1 503-234-7075

Columbia River Floor Covering Inc. Reviews

Customer reviews for Divine/Columbia/Divine Surface indicate the company offers a range of services including quartz, granite, and marble countertops, soapstone installations, hardwood flooring refinishing and installation, and tile floor installation. Professionals like David and Mitch are frequently mentioned for their service; customers generally report positive experiences but note variations in installation quality. Some specific positive feedback highlights excellent craftsmanship, competitive pricing, responsive customer service, and the ability to handle unusual requests or decisions on-site during remodeling projects. Installation flaws are occasionally reported. While pricing is generally seen as competitive, one review indicates potential unexpected costs. Only one review specifies a care requirement.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,marble,soapstone,tile floors,wood (hardwood)

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally prompt and professional. One reviewer noted wait times during a repair due to an installation issue.

📝What are common complaints?

Inconsistent installation quality (e.g., gaps, poor finishing). One reviewer experienced sub-standard installation on a major project. Another reported minor scheduling delays and unconfirmed charges for materials.

🛡️What warranties are offered?

Terms regarding warranties or guarantees are mentioned as part of the discussion for each specific job, rather than standardized terms.

👥How is customer service rated?

Excellent customer service is frequently praised, though one review explicitly rates service during a repair poorly.

💰What about pricing?

Pricing is often described as competitive or the lowest available. However, one review expresses dissatisfaction with unexpectedly charged materials.

🔧Any care tips mentioned?

Recommended care for soapstone (i.e., oiling maintenance). No maintenance tips were mentioned for other materials.

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