Custom Countertops LLC

(4.7)
36 reviews

Custom Countertops LLC Reviews

Customer reviews for Custom Countertops highlight a generally positive experience. Potential customers can expect high-quality products, professional service, and efficient installation. The company is praised for excellent customer service, transparency, and competitive pricing. Installation times vary but are often quick. Multiple material options (quartz, granite, quartzite) are available but not explicitly detailed by the company in reviews. One significant negative experience involves post-installation cabinet damage and repair issues, which stands out as the only notable complaint.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite,Quartzite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Response time for customer service and quotes is generally prompt (within days typically). Installation times can be fast but vary depending on project complexity (days to weeks).

📝What are common complaints?

One review highlights a concerning issue where the company installed damaged cabinets and handled the repair unsatisfactorily with potentially inappropriate 'fixing' methods, leading to customer regret.

🛡️What warranties are offered?

No specific details regarding warranties, guarantees, or care instructions related to the products or processes were mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is widely regarded as affordable and excellent value for money compared to expectations.

🔧Any care tips mentioned?

No care or maintenance tips for countertops were provided by reviewers or mentioned in the reviews.

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