Empire Countertops LLC

(3.6)

15 reviews

Empire Countertops LLC Reviews

Customer reviews for this countertop supplier highlight a mix of positive and negative experiences. Positive feedback includes praise for installation quality, helpful staff, selection of materials, and reasonable pricing. Negative feedback focuses on problems with sink installation methods, receiving incorrect products or incomplete installation, poor or delayed customer service, and issues with warranty claims over a long period. No consistent mention of product warranties or specific material selection details beyond granite, which is only mentioned in the context of unmet expectations.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite

⭐How is the quality rated?

Fair

⏱️What is the typical response time?

Very long delays and poor responsiveness reported, average response time unknown.

📝What are common complaints?

Sink installation issues, including inadequate support methods (e.g., only gluing without clamps).,Incorrect products delivered or incomplete installations, requiring follow-up.,Extended delays in product delivery or completion of work.,Failed warranty claims or inability to process claims efficiently.

🛡️What warranties are offered?

No warranties mentioned in reviews.

👥How is customer service rated?

Poor

💰What about pricing?

Some customers describe pricing as 'reasonable,' expressing interest in more color options at lower levels.

🔧Any care tips mentioned?

No maintenance tips were mentioned in the reviews.

Other Countertop Providers in San Antonio

Empire Countertops LLC

Empire Countertops LLC Reviews

Additional Information