Granite Factory - QUARTZ, GRANITE

(4.4)
40 reviews

Granite Factory - QUARTZ, GRANITE Reviews

Reviews indicate positive experiences with Granite Factory, mentioning their selection of granite and quartz countertops, efficient scheduling processes (measures/home visits completed within 3 days to over 2 weeks, installations within 2-4 weeks), and generally good quality workmanship and service. Potential customers praise ease of communication, perceived value, and specific helpful staff members like Erick/Erik. However, one reviewer noted delays and average quality, and another was dissatisfied due to pricing, despite generally positive feedback.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite/stone,quartz

How is the quality rated?

Good

⏱️What is the typical response time?

Measurements typically scheduled within days of payment/down payment; Installations completed within 2-4 weeks; Process duration often mentioned as weeks.

📝What are common complaints?

Unclear about price when purchasing quartz (late feedback),Delays/installation rescheduling,Perceived slightly higher cost

🛡️What warranties are offered?

👥How is customer service rated?

Good

💰What about pricing?

Fair pricing (multiple mentions, e.g., 'great', 'reasonable', 'slightly better than quotes'),One reviewer felt price was fair but not lower than others,Late feedback regarding quartz purchase price

🔧Any care tips mentioned?

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