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Granite For Less Inc.

(3.7)
24 reviews
+1 901-237-3142

Granite For Less Inc. Reviews

Customer reviews for this countertop supplier highlight a mix of positive and negative experiences. Several customers praise the company's helpful customer service, competitive pricing, efficient communication, and high-quality installation, particularly noting the expertise of staff like Liz, Steve, and Carol. Positive feedback frequently mentions granite and quartz as popular materials, excellent customer service, and timely responses. However, other reviews express dissatisfaction, including reports of poor workmanship (e.g., improper cuts, low-quality finishes), miscommunication, delays in service (e.g., unprofessional quote follow-up), unexpected price increases, and installation issues. Occasionally, warranty information or specific care instructions are provided, but these are less consistently mentioned.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,builder-grade granite

⭐How is the quality rated?

Mixed (Some reviews rate quality Excellent or Good, others Fair or Poor due to specific issues like installation errors or subpar finishes)

⏱️What is the typical response time?

Generally quick for quotes and template delivery (e.g., under 24 hours for granite threshold, prompt quote across the board). However, instances of lack of follow-through are reported (e.g., unprofessional quote lead-up).

📝What are common complaints?

Poor workmanship or installation quality (e.g., incorrectly cut corners, poorly finished 'rough-in' box),Communication issues or lack of follow-through (e.g., unprofessional quote lead-up),Unexpected price increases,Inconsistencies in material or sink types provided as ordered

🛡️What warranties are offered?

Some reviews mention specific warranties or guarantees (e.g., a 10-year warranty, guarantee inclusive of trim pieces for granite Threshold) but details are not uniformly provided. One implied criticism suggests inadequate warranty terms or poor enforcement was observed in a specific case (covered under common complaints).

👥How is customer service rated?

Mixed (Some reviews rate service Excellent or Good, others Fair or Poor due to miscommunication or poor workmanship)

💰What about pricing?

Generally positive for 'builder-grade' granite, competitive standard pricing, and perceived value. However, one review explicitly advises caution regarding prices and emphasizes getting EVERYTHING IN WRITING.

🔧Any care tips mentioned?

Some reviews note basic care instructions, primarily for granite, emphasizing that specific recommendations depend on the stone type (e.g., a review mentions granite care but does not specify details).

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