Granite Pro

(4)
25 reviews

Granite Pro Reviews

Customer reviews for the countertop supplier highlight a mix of positive and negative experiences. Potential customers encounter positive mentions of specific team members (particularly Omar, Richard, and Jose) and the company's professionalism, installation quality, and prompt service. The supplier offers various materials like granite, quartz, and marble. Common themes include responsiveness and the perception that the company provides value, although some reviews mention concerns about pricing inconsistencies, service quality changes, and instances of lower-than-expected material quality. Customer service appears generally positive but inconsistent, and installation is frequently praised for being timely and well-executed.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble,stone,solid surface

How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally prompt or quick, though some delays or price changes were noted during the process.

📝What are common complaints?

Price changes/cost escalation,Poor service quality,Issues with material quality (cheap feel),Installation errors/delays

🛡️What warranties are offered?

Not explicitly detailed in reviews except for a request regarding a guarantee for quality

👥How is customer service rated?

Good

💰What about pricing?

Value for money reported,Confusion from price changes,Concerns about high or escalating costs

🔧Any care tips mentioned?

Only one review mentioned using only soap and water for cleaning

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