Granite & Stone Expo, Inc

(3.7)
27 reviews

Granite & Stone Expo, Inc Reviews

Customer reviews for the countertop supplier highlight a mix of positive and negative experiences. The majority of feedback praises aspects such as the helpfulness and expertise of staff (notably Dat and Tam), the quality of the products (especially granite and stone), excellent customer service, and good selection and pricing. However, a significant minority of reviews raise concerns about poor product quality, broken materials with no replacement parts available, and generally harsh criticism of service and products. Overall, the reviews point to a business with strong appeal in certain areas but notable risks mentioned by some customers.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Countertop,Granite,Stone,Shower Doors,Vanity,Vanity Top,Kitchen Sink,Faucet,Cabinets,Tiles

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Restocking fees/Change order charges,Poor product quality (breaking, lasting less than a year),Issues with installation (implied through negative example, not explicitly detailed)

🛡️What warranties are offered?

Unknown (Not explicitly mentioned in any review)

👥How is customer service rated?

Good

💰What about pricing?

Competitive prices,Reasonable pricing,Very competitive prices,Poor - products cheap

🔧Any care tips mentioned?

Unknown (No specific advice given in the reviews)

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