Kansas Granite Mart

(4)
79 reviews

Kansas Granite Mart Reviews

The reviews for Kansas Granite Mart highlight a mixed experience regarding their services. Customers repeatedly mentioned granite countertops and installation services, with positive feedback on aspects like customer service in some cases and criticism of installation quality, communication, and product defects. Response times are frequently reported as slow, with delays in scheduling and follow-up, while pricing is described as affordable by some reviewers. The business addresses issues after orders, suggesting a level of recourse, but care tips for countertops are not discussed in the reviews. Potential customers should consider contacting the company for specific details to gauge their experience.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite

How is the quality rated?

Good

⏱️What is the typical response time?

Response times are typically slow, with schedules and appointments frequently being delayed or not met as described in multiple reviews.

📝What are common complaints?

Poor communication and scheduling issues,Defective or damaged products (e.g., cabinet doors, countertops),Installation errors (e.g., gaps, improper fitting, unprofessional work),Inconsistent service quality

🛡️What warranties are offered?

Warranties or guarantees are not explicitly detailed in the reviews, but errors in products or installation are corrected on a case-by-case basis, with one review noting that adjustments are made to resolve issues, potentially implying a form of warranty service, though specific terms like defects or coverage are not mentioned.

👥How is customer service rated?

Good

💰What about pricing?

Pricing is described as affordable or reasonably priced by some customers, with no major negative feedback on costs provided in the reviews, but one complaint mentioned high charges for services like measuring.

🔧Any care tips mentioned?

No tips for maintenance or care of countertops are mentioned in the reviews.

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