Kitchen & Countertop Center of New England

(4.7)
596 reviews

Kitchen & Countertop Center of New England Reviews

Kitchen & Countertop Center of New England (KCCNE) receives predominantly positive feedback in the reviews, highlighting professional service, satisfied customers, high-quality countertops and installations, and a wide selection of materials. Reviews mention specific materials like granite, quartz, marble, and stone, along with customer service aspects and installation quality, which are frequently praised. However, some reviews specify that response times for scheduling can vary and sometimes be slower, though often deemed understandable. Positive experiences extend to warranties and completion of projects even for complex tasks.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble,stone

How is the quality rated?

Excellent

⏱️What is the typical response time?

Response times are mentioned as sometimes being slow for scheduling purposes, but generally found to be acceptable or understandable by customers. Specific installation times are not consistently reported across reviews.

📝What are common complaints?

Minor issues with installation alignment,Waterfall alignment issues reported once,Acceptable but slower response times noted as a drawback by some

🛡️What warranties are offered?

Warranties are mentioned (e.g., for countertops and installation) but specific details or duration vary and are not consistently elaborated upon in the reviews

👥How is customer service rated?

Excellent

💰What about pricing?

No explicit pricing complaints are mentioned. Feedback focuses more on finding exceptional options and the value derived from the high-quality service and selection offered by the company

🔧Any care tips mentioned?

Specific care tips are suggested for stone surfaces, typically advising against certain cleaners and recommending appropriate maintenance routines for granite and quartz.

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