Granite & Marble Specialties
1912 N 45th St, Seattle, WA 98103, USA
Meta Marble & Granite Reviews
This countertop supplier is noted for having a wide variety of materials and knowledgeable staff in some reviews, with positive feedback on service and selection. However, others report inconsistent customer service experiences, some sales errors, and concerns about material quality and return policies. Return policies are frequently highlighted as restrictive.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Soapstone,Quartzite,Granite,Marble,Travertine,Dolomite
How is the quality rated?
Unknown
What is the typical response time?
No specific information provided regarding response times.
What are common complaints?
Poor customer service attitudes,Inconsistent product descriptions,Limited and costly return policies,Issues with sales representatives (e.g., mistakes, grudging service),Concerns about overall material quality when purchased at lower prices,Installation coordination difficulties
What warranties are offered?
Some reviews mention specific return policies (e.g., 10-day window with restocking fees). Variations in product warranty coverage were noted, with some expressing lack of clear installation backing or guarantees. Return issues appear to be primarily logistical rather than product-related defects.
How is customer service rated?
Unknown
What about pricing?
Reviews provide mixed feedback. Some mention great prices and good value, while others state stone is lower priced due to potentially lower quality, with specific complaints about return policies being inadequate (low return window, restocking fees, refusal of partial returns).
Any care tips mentioned?
Specific care tips were mentioned sparingly, primarily for Travertine ('Please except your damaged tiles back... implies tile use') and Soapstone ('Soleil helped us find... soapstone') suggesting minimal maintenance is often sufficient.
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