MSI Portland

(4.4)
40 reviews

MSI Portland Reviews

Reviews indicate positive experiences regarding the variety of slab options available for countertops and flooring, a spacious and clean showroom setting, knowledgeable and helpful staff, and excellent selection of materials (particularly quartz and granite). Potential customers appreciate the customer service, though some find the pricing structure (price tiers instead of upfront costs) challenging for budgeting. Several reviews mention the difficulty of deciding on a material but credit staff for helping them through the process. A few negative points include concerns about trusting slab holds, inconsistent adherence to advertised business hours, and limited options for certain product lines.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz, granite, unique slab options, LVT flooring.

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Unclear pricing (price tiers instead of specific quotes), inability to trust slab holds, misleading advertisement regarding operating hours.

🛡️What warranties are offered?

None explicitly detailed in the reviews. The ease of sale and full-size slab policy implied some reassurance.

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is offered in tiers based on material, making specific budget calculation difficult. Despite this, the overall shopping experience is often described as "worth" the visit or worth investing in.

🔧Any care tips mentioned?

No specific care or maintenance tips were mentioned in the reviews.

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