Oak & Stone Flooring Store Portland

(5)
139 reviews
+1 971-271-7274

Oak & Stone Flooring Store Portland Reviews

Customer reviews for Oak & Stone predominantly praise their customer service, installation quality, and product selection for flooring, countertops, and related home improvement services. Positive feedback highlights responsive, knowledgeable staff and team members (like Vlad and Shirley), precise workmanship, and excellent communication. Numerous reviews recommend the company for both flooring (including laminate, engineered hardwood, vinyl, carpet, quartz, LVP, square stair nosing) and countertop projects. While pricing is described as fair, specific details on warranties or extended guarantees are not uniformly detailed across reviews. The majority of feedback focuses on the positive aspects of their services with very few if any negative points mentioned.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Laminate,Engineered Hardwood,Vinyl,Carpet,Luxury Vinyl Plank (LVP),Quartz,Square Stair Nosing

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Excellent - Staff (e.g., Vlad) are consistently noted as helpful, prompt, and communicative.

📝What are common complaints?

None explicitly mentioned in the provided reviews.

🛡️What warranties are offered?

Mention of an installation workmanship guarantee against defects, though specifics (e.g., duration, terms) were not consistently detailed across all reviews. One review mentioned a "guarantee that our work was free of defects for 25 years" when inquiring about installation.

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is described as fair, with many reviewers commenting on "fair prices" and "quality for the price/very reasonable cost".

🔧Any care tips mentioned?

Not mentioned in the provided reviews.

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