Oxley Cabinet Warehouse

(4.4)
105 reviews

Oxley Cabinet Warehouse Reviews

Reviews indicate a general positive experience with Oxley Cabinet Warehouse for cabinet and potentially countertop installation and quality, particularly highlighting the work of Jerry. Customers frequently praise the quality, professionalism, promptness, reasonable pricing, and excellent customer service, especially from Jerry. Some reviews mention the business being family-owned or long-established. However, there are criticisms regarding the experiences with specific sales representatives (Connell), ranging from non-response to delayed services for non-installation tasks, and one complaint about warranty service related to a repair. The existence of warranty-like services (free repair years later) is noted.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Cabinets and countertops are not explicitly named in the reviews. The business is identified as Oxley Cabinet Warehouse.

How is the quality rated?

Excellent

⏱️What is the typical response time?

Varies; Jerry is noted for prompt responses and speedy visits for estimations and measurements. Negative experiences cite slow response times for specific services (quote availability, technician visit).

📝What are common complaints?

Experiences with certain sales staff like 'Connell' were negative (lack of follow-up, slow response). Some customers report delayed services for certain requests (measurement for quote).

🛡️What warranties are offered?

A 'no charge' repair service years after installation is mentioned.

👥How is customer service rated?

Good

💰What about pricing?

Customers note the prices are 'reasonable', 'very reasonable', 'great', 'affordable', or without explicitly stating comparison, 'very good' based on customer feedback.

🔧Any care tips mentioned?

No information about care or maintenance tips is provided.

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