ProSource of Las Vegas

(4.6)

105 reviews

ProSource of Las Vegas Reviews

Customer reviews for ProSource primarily discuss experiences with sales associates (e.g., Leo, Cat, Melani) during countertop selection and ordering processes. These associates are frequently praised for their knowledge and patience. However, reviews also mention issues with product price increases and occasional mismatches or reliability concerns. The process is described as positive when handled well, with specific attention paid to material options, warranty details, and the option to schedule same-day installation in some cases. Overall impressions focus on the customer experience rather than installations, with care instructions briefly included for maintenance.

Summarized by Grok

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🌳What countertop materials are commonly used?

Quartz,Solid Surface (e.g., Corian),Porcelain Tile

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Multiple reviews mention prompt communication and scheduling of services when dealing directly with specific sales associates, though no explicit timeframe (hours/days) is provided universally across all reviews.

📝What are common complaints?

Increases in product prices during the selection process,Mismatches or discrepancies in product delivery (e.g., wrong size, incorrect material),Unclear transitions or changes in guidance within the sales/design center

🛡️What warranties are offered?

10-year warranty against manufacturing defects for quartz and other products was mentioned in some reviews

👥How is customer service rated?

Excellent

💰What about pricing?

Feedback includes appreciation for perceived value, finding 'good deals', but also explicit mentions of significant price increases mid-process, creating concern or dissatisfaction.

🔧Any care tips mentioned?

Regular cleaning was mentioned as a basic care tip for quartz countertops

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ProSource of Las Vegas

ProSource of Las Vegas Reviews

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