ProSource of San Antonio

(4.2)
59 reviews

ProSource of San Antonio Reviews

Customer reviews for the countertop supplier business, ProSource, highlight varying experiences. Potential customers are informed about the company's expertise, particularly their knowledgeable staff like Amaris and Heidi, praised for design guidance and product selection. Excellent customer service is frequently mentioned in positive reviews, with staff noted for being helpful, patient, and creative. The business offers a wide selection and handles various needs (countertops). However, reviews also include significant negative feedback, with some customers reporting extremely poor service, unresolved issues, delays, problems with orders, strict return policies, and instances of being upsold. The positive reviews do not specifically mention warranties or maintenance tips.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Tile,Marble

How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Poor customer service,Unanswered questions/No service,Order delays,Mistakes in orders,Stringent return policies

🛡️What warranties are offered?

No specific warranties or guarantees are mentioned in the reviews.

👥How is customer service rated?

Unknown

💰What about pricing?

Mentioned as having potential for upselling in some instances, but overall pricing value is not a primary focus or complaint pattern except in the context of unnecessary upselling.

🔧Any care tips mentioned?

General care tips for tile and potentially granite are mentioned by some reviewers, suggesting specific product care.

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