Rosenzweig Lumber Corporation

(4.2)
72 reviews
+1 718-585-8050

Rosenzweig Lumber Corporation Reviews

The reviews indicate a business specializing in hardwood lumber and related materials. Potential customers praise the extensive selection, competitive pricing, and quality of the materials, particularly wood species. However, they also frequently note challenges with customer service (rude or unfriendly staff, inconsistent hours), occasional delivery issues, and pricing that reflects the supplier's essential nature as a specialized provider in the NY Metro area. While most reviews highlight the excellent selection and quality of materials, there are concerns about delivery logistics and customer service experience. No specific warranties or care instructions are mentioned in the reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Wood (various species including hard and softwoods, bamboo, Plyboo, cedar, specific types like oak mentioned by name), veneers, lumber.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally prompt, though one review raised a delivery timing issue related to pickup, implying potential variability that shouldn't be extrapolated.

📝What are common complaints?

Rude or unfriendly staff, inconsistent hours and employee punctuality, inaccurate quotes or pricing changes on delivery, delivery/service challenges (long wait, difficulty getting assessments corrected), and perceived inflexibility.

🛡️What warranties are offered?

No warranties or guarantees regarding materials or installation are mentioned in any of the reviews.

👥How is customer service rated?

Good

💰What about pricing?

Fees were occasionally found unpleasant (e.g., 3% 'card fee'). Otherwise, prices are generally described as competitive, on point, or reflecting the supplier's top-tier customer service role.

🔧Any care tips mentioned?

No specific care or maintenance tips for the countertops are mentioned in any of the reviews.

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