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STONESPYRE

(4.6)
94 reviews
+1 407-601-2792

STONESPYRE Reviews

The reviews for Stonespyre highlight a strong selection of countertop materials with favorable feedback on pricing, customer service interactions, and staff responsiveness, alongside specific mentions of quartzite being a popular choice. While many reviewers express high satisfaction, there are recurring mentions of past issues related to installation timeliness and customer service experiences, which appear to have been addressed or are isolated experiences. The information available suggests a positive overall customer feedback pattern emphasizing quality, selection, and service interactions, despite occasional, distinct negative anecdotes.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartzite,Quartz,Granite,Stone

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Responses to service calls appear to be prompt and helpful based on one review ('Andrew is super helpful and responsive with our projects') and a mention ('Zak was extremely knowledgeable...very welcome the moment we stepped into the beautiful showroom.' implying immediate greeting). (Average timeliness not explicitly mentioned)

📝What are common complaints?

Issues with installation timeliness or delays.,Breakdown in communication during the process.,Negative experiences specifically with customer service attitude (one instance).,Instances of price increase near payment time.

🛡️What warranties are offered?

Warranties or guarantees are not mentioned frequently in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Positive feedback mentioning 'Upfront Pricing', 'fully transparent', 'fair' pricing, and 'best' quality/price.,Negative feedback mentioning 'VERY high prices', 'feel(s) overpriced', and an instance where the final price was increased before payment.

🔧Any care tips mentioned?

Specific care or maintenance tips for countertops are not mentioned in any of the reviews.

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