}) }>

West Coast Countertops

(4.5)
22 reviews

West Coast Countertops Reviews

The reviews provided describe a range of customer experiences at the business. Customers have reported positive feedback regarding the quality of the countertops, the professionalism of service personnel, and the installation process. Several reviews mention issues with contacting sales staff or obtaining quotes, though some recent quotes or services were obtained successfully. The business appears to offer competitive pricing but experiences variability in customer service based on interaction points. Installation is frequently cited as excellent and meticulous.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Wood (likely hardwoods),Quartz

How is the quality rated?

Excellent

⏱️What is the typical response time?

Favorable for some inquiries, Positive for completed service since was \"purchased\" successfully, Negative for initial contact/quote attempts (mentioned days of waiting)

📝What are common complaints?

Difficulty contacting sales/quotations after initial positive interactions,Long wait times for initial quotes/service (possibly implied by protracted phone calls and instructions to email),Lack of detailed assistance or ease of connecting with the person handling the quote

🛡️What warranties are offered?

10 Year included

👥How is customer service rated?

Fair (50/50)

💰What about pricing?

Positive (\"Everything came out great\", \"Purchased a custom sized countertop. Everything came out great\" is neutral/positive feedback regarding the outcome of the purchase)

🔧Any care tips mentioned?

Unknown

Other Countertop Providers in Riverside

DI-MAX Stone

DI-MAX Stone

(5)

6080 Rutland Ave, Riverside, CA 92503, USA

Infinity Stone

Infinity Stone

(5)

7101 Jurupa Ave STE 13, Riverside, CA 92504, USA

DI-MAX Stone

DI-MAX Stone

(5)

6080 Rutland Ave, Riverside, CA 92503, USA

Infinity Stone

Infinity Stone

(5)

7101 Jurupa Ave STE 13, Riverside, CA 92504, USA