
I Wood Decor
8550 SW 129th Terrace FL, Miami, FL 33156, USA
Reviews for Wilsonart, a countertop supplier, present a mix of positive and negative feedback. Customers highlight the high quality and durability of the products, the excellent customer service from specific team members across multiple locations (Miami, Orlando, Doral), and generally fast response times. Positive experiences include praising products, customer service, staff helpfulness, quick resolution, and wide material options (particularly Wilsonart laminates, solid surfaces, and quartz). However, negative reviews commonly mention issues with sales communication and delays, rude warehouse staff, digital purchase hurdles, and complaints about both customer service quality and installation reliability. The facility size is noted as potentially needing improvement, while product delivery logistics (lead times and inventory) are less universally commented on.
Laminates,Wilsonart Surfaces,Solid Surfaces,Quartz,Metals
Excellent
Generally Quick; can be problematic at times (e.g., phone lines busy)
Poor sales communication/deadline adherence,Slow/Cold phone responses,Rude installation/warehouse staff,Issues with digital checkout/passwords too quickly,Installation reliability
Not mentioned in the reviews
Excellent
Not mentioned in the reviews
Not mentioned in reviews

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