
KS Granite House
956 Scott Ave, Kansas City, KS 66105, USA
The reviews highlight both positive and negative experiences with the countertop supplier. Positive feedback emphasizes high-quality work, excellent customer service from employees like David, and prompt installation, with some reviewers praising the company's efficiency and professionalism. Negative feedback includes complaints about poor quality, lack of responsiveness, high perceived pricing, and instances of installation errors or lack of accountability. However, the majority of reviews are highly positive and recommend the company.
Stone,Natural Stone,Quartz
Excellent
Very prompt response time is mentioned by some reviewers, but poor responsiveness is also explicitly noted by others. The typical response time is unclear from the reviews.
Poor workmanship (installation errors, visible imperfections),Lack of responsiveness / Slow to address issues/queries,Poor customer service (attribution to being money-focused, lack of accountability),Perceived high pricing (though often tied to perceived quality and value),Lack of follow-through on promised timelines or repairs
No information pertaining to warranties was found in any of the reviews.
Excellent
Most reviews praise the company for offering affordable or fair pricing and delivering good value for money. Some negative reviews question the perceived high cost but do not explicitly compare or provide specific figures. One reviewer indicated they 'd not pay that kind of money for the quality of work' from others.
No care or maintenance tips for countertops were mentioned in the reviews.

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