Architectural Surfaces - Portland

(4.6)
28 reviews

Architectural Surfaces - Portland Reviews

Customer reviews for Architectural Surfaces predominantly express positive experiences with the company's inventory, particularly praising the extensive selection of natural stone and quartz slabs. Potential customers appear impressed with the ability to view actual slabs and the helpfulness of the staff, who are often described as knowledgeable, friendly, and supportive in helping make selections and providing samples. While the quality of the countertops and installation is generally well-regarded, a few reviews raise concerns about mandatory appointments or instances of poor customer service attitude, with one mentioning issues related to installation problems (without specifying the company responsible) and another noting unfriendly service during pickup. Pricing feedback is generally positive regarding value for money.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,natural stone

How is the quality rated?

Excellent

⏱️What is the typical response time?

Good

📝What are common complaints?

Issues related to customer service attitude (unfriendly staff) and installation problems were mentioned by a small number of reviewers. Some expressed concerns, though without specifics, about installation quotes.

🛡️What warranties are offered?

None were explicitly listed as confirming standard warranties, though one review mentioned disagreements about warranties.

👥How is customer service rated?

Excellent

💰What about pricing?

Feedback suggests pricing is generally good or acceptable for the quality or value received.

🔧Any care tips mentioned?

No general care and maintenance tips were mentioned in the reviews.

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